Health and Safety
Emergencies
French national emergency number is 112
Please call this number first if you have a serious medical emergency.
24/7 Emergency phone line
The Stanford in Paris team operates a 24/7 emergency phone line (only phone calls, no text no whatsapp). If you need assistance in case of an emergency, you can reach the staff member on call by dialing:
- 07 68 58 64 83 (from a French phone number)
- +33 (0)7 68 58 64 83 (from a foreign phone number)
Contact Crisis24
If you have an emergency or need medical or security assistance, you can also contact Crisis24: +1 (443) 716-2305
What should I do if I get sick?
If you are sick and need to see a doctor, Center staff can help you make an appointment or you can consult any of the three options below.
Please note that if you do not call Crisis24 to arrange for medical advice or assistance, you will be expected to pay for any treatment received out of pocket. If you pay for medical care out of pocket, you should retain all receipts and documentation of care in order to file a claim with Zurich.
In case you see a doctor and receive a prescription, it can be filled at a pharmacy. Pharmacies stay open late on a rotating basis. For the location of all-night pharmacies, go to the closest pharmacy it is posted on the front door or look online here.
Doctolib
Use the Doctolib website to make an appointment with a general practitioner or specialist. It’s possible to filter results by languages spoken.
SOS Medecins
If you are too sick to go out to see a doctor, it's possible to have a doctor come to you by contacting SOS Médecins. You can call them to request a visit at +33 (0)1 47 07 77 77 or go through their website SOS Médecins and create an account. You can request an English speaking doctor and to pay by credit card. Home visits range from 55€ to 85€ depending on day and time of visit. Video consultations are also a possibility.
Crisis24 Insurance and Alerts
Crisis24 is Stanford’s 24/7 Travel Assistance Provider. To use Crisis24, please download the Crisis24 Horizon Mobile App (Android; IOS).
Crisis24 offers a variety of medical, travel, and security services. Through Crisis24, you have access to:
- Pre-trip information on travel health issues (select Location Intelligence for destination guides)
- Emergency & routine medical advice
- Medical and dental referrals and case management
- Security and travel alerts
- Claims assistance
- 24/7 professional mental health support
- Arrangement of in-person and/or virtual counseling
- Confidential access to counseling sessions at no cost
- Translation and interpretation services
Stanford provides insurance for unforeseen medical and security incidents that travelers may encounter while abroad. This insurance, via Zurich, is provided at no cost to the traveler on Stanford-sponsored travel. This policy does not have deductibles or copays, but there may be circumstances in which travelers will be expected to pay for medical care out of pocket and seek reimbursement. Travelers can access this coverage through contacting Crisis24. There are exclusions under this policy, and we advise travelers to familiarize themselves with the policy prior to travel.
To contact Crisis24, please call +1 443-716-2305 or email support@crisis24.com.